PrivacyPolicy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Last updated: January 1, 2026
Information Collection
Tusse Behavioral Wellness collects information that you voluntarily provide when using our website, scheduling appointments, or communicating with our office. This may include your name, email address, phone number, mailing address, insurance information, and any health-related information you share during the intake process or through patient forms.
We may also automatically collect certain technical information, such as your IP address, browser type, device type, and pages visited, to help us improve our website and services.
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Schedule and manage appointments
- Communicate with you about your care, including appointment reminders
- Process insurance claims and billing
- Respond to your inquiries and requests
- Send wellness resources and newsletters you have opted into
- Comply with legal and regulatory obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent or as directed by you for coordination of care
- With insurance companies for the purpose of processing claims, when applicable
- With trusted service providers who assist in operating our website and conducting our business, subject to confidentiality agreements
- When required by law, regulation, or legal process, such as a court order or subpoena
- In emergencies where disclosure is necessary to prevent serious harm
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure servers, access controls, and regular security assessments. While no method of electronic transmission or storage is completely secure, we are committed to safeguarding your information to the best of our ability.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.
Your Rights
You have the right to:
- Access the personal information we hold about you and request a copy
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails
- File a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated
HIPAA Compliance
As a behavioral health provider, Tusse Behavioral Wellness is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict policies and procedures to protect the privacy and security of your Protected Health Information (PHI). Our staff receives regular training on HIPAA requirements, and we conduct periodic audits to ensure ongoing compliance. A full Notice of Privacy Practices is available upon request at our office.
Contact Us About Privacy
If you have any questions or concerns about this Privacy Policy, our data practices, or your rights, please contact our Privacy Officer:
Tusse Behavioral Wellness
228 Park Ave S
PMB 14885, NY, NY 10003-1502
Phone: (516) 515-1729
Email: privacy@tussewellness.com